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Instructors
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NEWS FLASH Nov 22: The Sheraton Hotel is now SOLD OUT. As expected, hotel rooms were gone only 8 minutes after opening hotel and ticket sales. We have made arrangements at two nearby hotels for additional rooms. Please check the hotel page for more information. Plenty of tickets still available.
For 2012 our procedure for festival ticketing and hotel reservations is much the same as last year. Please understand our interest in providing fair service to all, with priority to those who provide ongoing support for the BBU's mission by becoming members. Read these instructions completely and carefully to avoid mistakes!
Ticket sales and hotel reservations open on Tuesday, November 22, 2011 at 7pm EST. A current BBU membership is a requirement for reserving a room at the Sheraton Hotel. Click here to renew your membership or join today before tickets go on sale. Don’t lose your reservation because your membership has expired!
Friday-, Saturday-, and Sunday-only tickets will go on sale after January 15th, based on availability. All festival attendees must be ticket holders. Don't wait to purchase tickets at the door for anyone in your party, as the festival will likely sell out, and these tickets may not be available.
Hotel rooms at the Sheraton and overflow hotels are available at a rate of $97 per night for up to four people per room. We’ve arranged for this rate from Thursday, February 16th through Monday, February 20th. Remember, Monday after the festival is a holiday, so stick around Sunday night.
We strongly suggest making your reservations on Tuesday, November 22 at precisely 7pm EST. In 2011 the hotel rooms were sold out in less than 4 minutes. Room reservations are on a first-come, first-served basis. There is no mail-in option for reserving hotel rooms. Plan in advance to have Internet and E-mail access on November 22 at 7pm EST.
You will not be asked to enter a membership number or your membership expiration date. However, we will check that all room requests have come from current members. If you are not a current member, your room request will not be honored. Check the mailing label on your most recent Bluegrass Breakdown for your membership expiration date. If you receive your newsletter by Email, watch for an Email with your membership expiration date.
There is a minimum two-night stay at the Sheraton and a 72-hour cancellation clause. The Sheraton is reserved for weekend ticket holders only.
Friday-, Saturday-, and Sunday-only tickets will go on sale after January 15th, based on availability. All festival attendees must be ticket holders. Don't wait to purchase tickets at the door for anyone in your party, as the festival will likely sell out, and these tickets may not be available.
Click below to purchase your festival tickets. You will be taken to a page where you are offered the choice of requesting a picking room or a non-picking room. Once you have made your choice, you will be taken to a screen where you can purchase one festival ticket bundled with the right to reserve a hotel room. There is a limit of one room per member. You will need your credit card, E-mail address, and a telephone number where you can be reached the week after Thanksgiving.
When you complete the ticket transaction using your credit card, you will find that the purchase is complete, or that you are on the waiting list, or that the room option is sold out. If you are on the waiting list or sold out, you will not have purchased any tickets. Some, but possibly not all, of those on the waiting list will get a room.
If you don’t need a room, or if you want more than one festival ticket, there is a third option for purchasing tickets without a hotel room. If you have just reserved a room, this will require a second transaction. Please understand that ticket sales are final. If you are not willing to attend the festival unless you have a hotel room, and rooms are sold out, do not buy additional tickets.
If you have successfully purchased the ticket and the right to a room, Sheraton personnel will call you the following week at the number you provided to finish the reservation including any additional nights, bed type, special requests, etc. Patrons will be called in the order of their purchase. If your purchase of a ticket bundle went through, you will get a room, so please be patient - it may take a few days for the Sheraton to call everyone.
Retain and print your ticket confirmation and bring it to the festival for wrist band exchange. Since we use Acteva.com as our ticketing system, you will see the name Acteva on your credit card statement, not the Boston Bluegrass Union.
For all questions regarding ticket sales or membership status, contact membership@bbu.org . For questions about hotel rooms, contact hotelrooms@bbu.org
Everyone here at the BBU is looking forward to the 27th Joe Val Bluegrass Festival. We appreciate your patience and understanding with the ticketing process as we strive to make it a fair and easy process for all.
NEWS FLASH Nov 22: The Sheraton Hotel is now SOLD OUT. As expected, hotel rooms were gone only 8 minutes after opening hotel and ticket sales. We have made arrangements at two nearby hotels for additional rooms. Please check the hotel page for more information. Plenty of tickets still available.